Allstate Transmission's Phoenix BBB Reviews
Phoenix BBB reviews, ratings and testimonials for Allstate Transmission And Auto Repair of Phoenix, AZ, from our Phoenix, metro area customers about our Rebuilt Transmissions, Transmission Repair and Customer Service.
Read them here or view them on the Phoenix BBB page by clicking on the following link;
The following is a sample of our BBB reviews.
Go back to our Testimonials page for more of our reviews on other local Phoenix sites.
Recommended on BBB by April J. on 8/28/2012
Nicole and the crew at Allstate Transmissions were fantastic! They explained what was wrong with the truck and worked with me and my budget to do the best job for the truck. The work was done within 2-3 days and is running great! I could not be happier with this company.
•This consumer had a POSITIVE experience with this business.•This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
Recommended on BBB by Cary R. on 1/11/2012
Allstate Transmission did a really good job fixing the transmission in my Dodge van. For transmission repair, this is the shop to go to, A+ all the way.
Recommended on BBB by Leslie H. on 12/16/2011
My 2010 Honda was in such a bad accident, that even my transmission was actually broken. The body shop that repaired my car uses Allstate Transmission And Auto Repair for all their transmission work. They had them put a new transmission in my Honda, and it and it came out perfect. I use my car for my business, and I can’t afford to have any transmission problems. I was very impressed with their work, I’ll be using them for all my transmission work from now on.
Recommended on BBB by Mike M. on 9/28/2011
I was having transmission problems with my 2005 Chevy P/U, it has over 200,000 miles on it and I had the transmission rebuilt at about 125,000. My first experience with a trans shop was a disaster, so I wanted to do my homework first this time. After looking at reviews on line for transmission shops in Phx and talking to a couple of them on the phone, I decided to have it checked out by Allstate Transmission And Auto Repair. They had a lot of good reviews and after talking to Mitch, I felt comfortable. They had to rebuild the transmission in the truck, but they stood by the quote and got it finished on time. The reviews were definitely reflective of their shop, no playing games. My transmission is working perfect again and it was under $1,500. I highly recommend them for transmission work, but if you can’t take my word for it, at least do your homework first.
Recommended on BBB by David S. on 8/8/2011
I've had 3 transmissions rebuilt on my cars over the years, and I just want to say that I highly recommend Allstate Transmission and Auto Repair for transmission service or repair! After my first rebuilt transmission in my 82 Ford Bronco, that cost me more then twice the price I was quoted, I make sure I get a firm price for my auto repairs. Even so, on my last 2 transmission repairs, a 1994 Explorer and a 2000 Lexus, I was forced into spending almost 3,000 dollars for quotes on repairs that I was told would cost about 2,000 dollars! So when the transmission started slipping on my daughters 2002 Honda Accord, I told her to sell it and I'd help her get another car. But she loves her car and started looking on line for a place to get it fixed, she found Allstate transmission and they gave her a good price if they had to rebuild the transmission, but that it could be higher if there were any bad electronic parts. I knew where this was going, so I called them and spoke with Mitch, the transmission service advisor for Allstate. I told him about the problems I'd had with transmission shops in the past. He made me feel comfortable, giving me a guaranteed worst case quote if her transmission had to be rebuilt, even if it needed other parts then just the standard rebuild items. They towed her Honda in and got it checked out. No charge for the diag was very nice, but I was still cautious. They found the transmission had a bad solenoid, but said it could still need to be rebuilt, but, no matter what, the solenoid would have to be replaced. They installed the new solenoid, and the transmission started shifting again, but was still slipping in 2nd gear and it would have to be rebuilt. Again, Mitch gave us a worst case price to rebuild the transmission in her car, not just a generic one from off the shelf. He said it would take about 3 days to do, but there was a bunch of cars ahead of it, and it would take 5 days total, at least they were honest, this was another problem I had had with the transmission shops in the past, the transmission repairs had taken much longer then I was told. I had them get started on the rebuild, and he didn't even charge us for the labor to install the solenoid. They even got her a rental car from Enterprise rental car for only 10 dollars a day. I was starting to feel even better about their honesty, but then I got a message to call them, I knew what was coming. Mitch told me that the transmission case did need to be repaired, this was part of what he had talked to us about, that when rebuilding the automatic transmissions on the 2000 Honda Accords, most either need to have the transmission case repaired or they need to have it replaced, and that our transmission's case would probably need the same. The cost of the rebuild with the case repair was still well under their worst case quote, and the case would get back from the machine shop in time to finish the job on time. When Mitch called again I thought the hard sell for a higher price repair was coming, but I was pleasantly surprised to hear that the car was finished and ready for pick-up, within the time and price we were quoted, amazing! Mitch and Nicole took great care of us throughout the process, they were very knowledgeable and took the time to explain everything to us. My confidence in finding a good transmission shop in Phoenix has been restored with Allstate Transmission and Auto Repair, I give them a Five Star Rating!!!!!